Refund Policy

Thank you for shopping at Techford.qa!

Our refund policy lasts 30 days. If 30 days have passed since your purchase, we are unable to offer you a full refund or exchange.

If, for any reason, You are not completely satisfied with a purchase please review our refund policy below.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.

Definitions

For the purposes of this Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Qatar Live WLL. Palm Tower B, Office 205, Floor 2, P.O.Box: 37298, Doha, Qatar
  • Goods refer to the items offered for sale on the Service
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Techford.qa, accessible from https://techford.qa
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for canceling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: sales@techford.qa
  • By phone number: +974 33015849

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days
  • The Goods are in the original packaging
  • The Goods have not been used

We reserve the right to refuse returns of Goods that do not meet the above return conditions at our sole discretion.

Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:

Qatar Live WLL. Palm Tower B, Office 205, Floor 2, P.O.Box: 37298, Doha, Qatar.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend You use an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

You will be responsible for paying for Your own shipping costs for returning your Goods. Shipping costs are non-refundable.

Contact Us

If you have any questions about our Refund Policy, please contact us using the form below:

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